Operate

Conversations Pending contacts

Metrics CSAT Pulse

Powder Lab

Configure

Knowledge Base Runtime settings

System

Team

Team members My profile

Legacy

Skills Connectors System prompt Languages Coach Console Tools Simulator Skill Test Utility

No one online

Theme

Not signed in

Powder

Powder

Operate

Your Inbox Conversations Pending contacts Spam Metrics CSAT Pulse

Powder Lab

Configure

Knowledge Base Runtime settings

System

Team

Team members My profile

Legacy

Skills Connectors System prompt Languages Coach Console Tools Simulator Skill Test Utility

Theme

Legacy — read-only

Skills is now managed in code and ships via pull request. Editing here is turned off — changes saved on this screen would be ignored by the live bot.

View in GitHub How changes work now

Try a message

Type a customer message and see which skill Powder would use to reply.

What to check

Just check skill match Generate a full reply

Customer message

Expected skill (optional)