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Skills Connectors System prompt Languages Coach Console Tools Simulator Skill Test Utility

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Powder

Operate

Conversations Pending contacts Metrics Pulse

Powder Lab

Configure

Team

Team members My profile

Legacy

Skills Connectors System prompt Languages Coach Console Tools Simulator Skill Test Utility

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Legacy — read-only

Skills is now managed in code and ships via pull request. Editing here is turned off — changes saved on this screen would be ignored by the live bot.

View in GitHub How changes work now

Try a message

Type a customer message and see which skill Powder would use to reply.

What to check

Just check skill match Generate a full reply

Customer message

Expected skill (optional)